How We Track Website Usage

SmartNeuronX uses various tracking technologies to understand how visitors interact with our data analysis platform. We're transparent about what information we collect and why it matters for improving your experience.

When you visit smartneuronx.com, small data files are stored on your device. These help us remember your preferences, analyze which features are most useful, and ensure our Taiwan-based analytics tools work smoothly for businesses across different industries.

Types of Tracking Technologies

What Information We Collect

Automatically Collected Data

Our systems automatically log basic technical information when you browse smartneuronx.com. This includes your IP address (which helps us understand geographic usage patterns), browser type, device information, and pages visited.

We also track user behavior patterns — things like which program descriptions you read, how long you spend on different sections, and whether you download our educational materials. This helps us understand what information is most valuable to potential clients.

Information You Provide

When you contact us or request information about our data analysis programs, we store the details you choose to share. This typically includes your name, email, company information, and specific questions about our Taiwan-based services.

Managing Your Tracking Preferences

You have several ways to control how smartneuronx.com tracks your activity. The simplest method is using the rejection button at the top of this page — it immediately stops all non-essential tracking.

Browser-Level Controls

Most modern browsers let you block or delete tracking files entirely. In Chrome, Firefox, Safari, or Edge, look for privacy settings where you can clear browsing data or set stricter blocking rules.

Keep in mind that blocking essential cookies may cause parts of our website to malfunction. You might experience issues with contact forms, program registration, or accessing downloadable resources.

What Happens When You Opt Out

Rejecting non-essential tracking means we'll collect less information about your visit patterns. You can still access all our content about data analysis programs, contact our Taiwan team, and use core website features normally.

Data Retention and Your Rights

We keep tracking data for different periods depending on its purpose. Analytics information typically gets aggregated and anonymized after 14 months. Essential security logs are maintained longer to protect against potential threats.

If you've contacted us about our data analysis programs, we retain your communication records for up to three years. This helps us provide better service if you reach out again and ensures we can follow up appropriately on your business needs.

Requesting Data Access or Deletion

You can request copies of information we've collected about your website usage or ask us to delete specific records. Since we're based in Taiwan, we follow local privacy regulations while respecting international data protection standards.

To make these requests, email our support team at [email protected] with "Data Privacy Request" in the subject line. Include enough detail for us to locate your records — typically your email address and approximate dates of website visits.

Contact Information

Questions about our data tracking practices? Need help adjusting your privacy settings? Our Taiwan-based team handles all data privacy inquiries directly.

We typically respond to privacy-related questions within two business days. For urgent technical issues affecting website functionality, call our support line during Taiwan business hours.