We collect information you provide directly to us when you use our data analysis programs or contact our team. This includes your name, email address, company details, and project specifications.

When you visit our website, we automatically collect certain technical information like your IP address, browser type, and pages visited. This helps us understand how people use our platform and improve our services.

Your information helps us deliver personalized data analysis services and communicate about your projects. We use your data to:

• Develop custom data analysis programs tailored to your business needs
• Send updates about your projects and technical support
• Improve our software based on user feedback and usage patterns
• Ensure our systems work properly and securely

We never sell your personal information to third parties. That's not how we do business.

Your data is stored on secure servers with multiple layers of protection. We use encryption both in transit and at rest, along with regular security audits to keep everything safe.

Our team receives regular training on data protection practices, and access to your information is limited to employees who need it for their work.

Under Taiwan's Personal Data Protection Act, you have several important rights regarding your personal information:

• Access your data and know how we're using it
• Request corrections to inaccurate information
• Delete your data or limit how we process it
• Export your data in a standard format
• Opt out of marketing communications

To exercise these rights, just send us an email. We'll respond within 15 days and walk you through the process.

We share your information only when necessary and with your consent. This might include:

• Trusted service providers who help us operate our platform (like cloud hosting)
• Legal authorities when required by Taiwan law or court orders
• Business partners when you specifically request integrated services

Any third parties we work with must agree to protect your data according to our standards. We don't share information for advertising or marketing purposes.

Sometimes we need to transfer data outside Taiwan for technical reasons, like cloud storage or backup services. When this happens, we ensure the receiving country has adequate data protection laws or we use contractual safeguards.

You'll always be informed if your data will be processed outside Taiwan, and we'll explain the protections in place.

Our website uses cookies to remember your preferences and understand how you use our platform. We use both essential cookies (needed for the site to work) and analytical cookies (to improve our services).

You can control cookie settings in your browser, though some features might not work properly if you disable essential cookies.

We update this policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a notice on our website.

The current version is always available here, and we encourage you to review it periodically. Your continued use of our services after changes means you accept the updated policy.